Celebrating your employees should be an easy and rewarding process. We have two customers — program administrators and employees — and we provide dedicated Customer Experience teams to support both.
The Account Management team assists program administrators with any questions or concerns they have to relieve as much of the administrative burden as possible. We also provide managers with all the technology tools they need to ensure that every employee has a memorable recognition experience.
We enhance the recipient’s recognition experience with user-friendly technology that makes the gift ordering process simple. Our Recipient Contact Center representatives are available to help employees by providing product information, tracking their package, processing a gift return, and much more. We also follow-up with employees to ensure they are happy with their recognition experience.
We follow through and stand by our programs, guaranteeing 100% satisfaction in all aspects of the experience. Our clients can always count on us to be there. We take care of the details so you can focus on creating memorable experiences.