Building an Engaged Hospital Staff

Increase employee engagement and link it to the behaviors that drive patient satisfaction scores

With the heightened emphasis on HCAHPS scores, hospitals like yours are focused on patient satisfaction more than ever. By now the link between employee engagement and patient satisfaction has been well-documented by organizations such as Press Ganey and The Forum.

The question is—how do you increase employee engagement and link it to the behaviors that drive patient satisfaction scores?

Download